The Making of a Manager by Julie Zhuo
The Making of a Manager by Julie Zhuo

Business · 2019

The Making of a Manager review

by Julie Zhuo

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The verdict

The Making of a Manager is Julie Zhuo's account of what it actually means to manage people, written from her experience going from individual contributor to VP of Design at Facebook in her twenties.

Best for operators, founders, and managers. Reading time: 4h 45m.

The Making of a Manager by Julie Zhuo
The Making of a Manager by Julie Zhuo

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What it argues

The Making of a Manager is Julie Zhuo's account of what it actually means to manage people, written from her experience going from individual contributor to VP of Design at Facebook in her twenties. The book is candid about the gap between what management looks like from the outside — making decisions, running meetings, setting direction — and what it actually demands, which is mostly helping other people do their best work.

Zhuo's central argument is that management is a skill, not a personality trait, and that the transition from peer to manager is consistently harder than new managers expect because none of the skills that made you good at your previous job are the skills you now need. The job of a manager, she says, is to get great outcomes from a team — and the levers for that are hiring the right people, setting clear expectations, giving honest feedback, and creating the conditions for growth.

What it gets right

  1. 1.

    The manager's job is to get great outcomes from a team, not to do all the work yourself. Shifting to this mindset is the hardest part of the transition.

  2. 2.

    Management is a skill that can be learned. Early struggles are normal and don't predict long-term performance.

  3. 3.

    Feedback is the core tool of management. The most common failure is softening feedback until the message is lost — the person leaves thinking everything is fine.

What it covers

Who wrote it

Julie Zhuo joined Facebook in 2006 as one of its earliest product designers and went on to become Vice President of Product Design, overseeing teams responsible for the design of Facebook's core products. She left Facebook in 2020 and subsequently co-founded Sundial, a software company. The Making of a Manager was her first book, drawing directly on her experience navigating one of the most rapid management ascents in Silicon Valley. She writes and speaks about design, leadership, and the practical realities of building teams at scale.

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