What it argues
Design Is Storytelling is Ellen Lupton's compact guide to narrative thinking as a design skill. Published in 2017 by the Cooper Hewitt, Smithsonian Design Museum — where Lupton serves as senior curator of contemporary design — the book argues that the tools of narrative: arc, tension, character, point of view, empathy, are not metaphors borrowed from literature but structural principles that apply directly to graphic design, interface design, exhibition design, and visual communication of all kinds.
The book is organized in three parts. The first, "Action," examines narrative arc: how the classic three-act structure (setup, confrontation, resolution) maps onto everything from a landing page to a museum exhibit. Lupton introduces Freytag's pyramid and variants of it, arguing that designed experiences have emotional momentum that can be shaped — accelerated, delayed, punctuated — just as a story can. She extends this to journey mapping, showing how understanding a user's emotional state at each stage of an interaction is a design problem as much as a technical one.
What it gets right
- 1.
Narrative structure — arc, tension, resolution — is not a literary concept borrowed by designers but a fundamental property of any designed experience that unfolds over time.
- 2.
Journey mapping treats the user's emotional state at each stage of an interaction as a design problem. Anxiety, delight, confusion, and trust are design outcomes, not side effects.
- 3.
Freytag's pyramid (rising action, climax, falling action) maps onto interfaces, exhibits, campaigns, and products wherever there is a beginning, middle, and end to the user's experience.
What it covers
Who wrote it
Ellen Lupton is a writer, curator, and graphic designer serving as senior curator of contemporary design at the Cooper Hewitt, Smithsonian Design Museum in New York City. She is also a professor in the graphic design MFA program at Maryland Institute College of Art (MICA). She has written over two dozen books on design and typography, including Thinking with Type (2004), Graphic Design: The New Basics (2008, with Jennifer Cole Phillips), and Beautiful Users (2014). Her writing is consistently accessible, visually rich, and aimed at both design students and practicing professionals.