Business · Book club

Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It book club questions

Here are 12 book club questions for Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It by Tien Tzuo and Gabe Weisert, ordered to open easily and end somewhere worth arguing about. Copy them, print them, or bring them up one at a time.

Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It
Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It

Subscribed is Tien Tzuo's argument that the product economy is giving way to the subscription economy — and that companies failing to adapt will be disrupted by those that do.

Tien Tzuo and Gabe Weisert · 2018 · 4h 45m

Full summary and key takeaways →

The 12 questions

  1. 1.

    Tzuo argues the product economy is dying. Which industries in your experience are the furthest behind on this shift, and what's holding them back?

  2. 2.

    What subscription service do you use that has become so integrated into your life that switching would genuinely be painful? What made it that sticky?

  3. 3.

    How does outcome-based pricing differ from feature-based pricing in practice, and why is it harder to implement?

  4. 4.

    If you were migrating a product business to a subscription model, what would you protect most carefully during the transition period?

  5. 5.

    Tzuo argues GAAP accounting is poorly suited to subscription businesses. Do you agree? What does that mean for how investors should evaluate these companies?

  6. 6.

    Where does the subscription model break down? What categories of products or services genuinely don't belong in a subscription structure?

  7. 7.

    What's the difference between a subscription business and a business that simply charges monthly? What makes a recurring charge feel worth renewing?

  8. 8.

    Tzuo emphasizes expansion revenue. How does a company build a relationship with subscribers that makes upsell feel natural rather than extractive?

  9. 9.

    How does a subscription model change the incentive structure of a product team versus a product-sales model?

  10. 10.

    What risks does a business take on by becoming heavily dependent on a small number of high-value subscribers?

  11. 11.

    How should a company think about free trials when they know that most trial users will not convert to paid?

  12. 12.

    Tzuo wrote this in 2018. What has changed in the subscription economy since then that would update or challenge his argument?

How to run the discussion

  • Pick six to eight, not all of them. An hour of real discussion covers fewer questions than anyone expects, and racing the list is what makes a book club feel like homework.
  • Open with what people noticed, not what they concluded. Asking for a verdict first hardens opinions before anyone has heard each other.
  • Let the disagreement run. The questions below that split a room are the ones worth the time; the ones everyone answers the same way can be skipped.
  • Ask the quiet person a specific question. A direct, narrow question is far easier to answer than an open invitation to contribute.

Themes worth steering toward

If the conversation stalls, these are the threads that usually restart it.

Common questions

What are good book club questions for Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It?

Here are 12 book club questions for Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It by Tien Tzuo and Gabe Weisert, ordered to open easily and end somewhere worth arguing about. The strongest openers ask what each reader noticed rather than what they concluded, and the discussion usually turns on subscription economy, business model transformation, customer relationships.

How long should a book club discussion of Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It last?

Most groups run 60 to 90 minutes of actual discussion. That is roughly six to eight questions, not all of them, so pick the ones that suit your group rather than working down the list in order.

What are the main themes in Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It?

Subscription economy, Business model transformation, Customer relationships, Digital disruption, Recurring revenue. Those are the threads most likely to divide a room, which makes them the useful places to steer a discussion that has gone quiet.

Picking the next one? See books like Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It or questions for other book club picks.

Chat with Subscribed: Why the Subscription Model Will Be Your Company's Future — and What to Do About It

Ask questions. Adapt it to your life. Get answers based on your goals.

Download on the App Store